Job Description

Word Processor (Litigation Practice Area Experience Preferred)

Location: NY Office (Remote) - Candidates may work from home full-time after an on-site training period. Schedule: Full-Time | PM Shift (3 p.m. - 11 p.m. EST) Classification: Non-Exempt Salary: $100,000-$110,000

What You'll Do:

• Responsible for processing and proofing any work coming into the Center. Including edits, redactions, editing metadata, hyperlinking and all other facets of litigation.
• Proofread all work produced to ensure that typographically error-free projects leave the Center.
• Ensure timeliness, quality and quantity of work produced.
• Inform attorneys if unable to meet deadlines and give estimate of completion time.
• Fill in appropriate information on the Center logs, enter daily time for billing and enter time worked.
• Log incoming work into the Center.
• Learn new software, machines, telephones, or any other tools the firm provides and inform other personnel regarding helpful hints or new functions learned.
• Help to troubleshoot other personnel on network applications.
• Help to answer incoming telephone calls. Answer questions regarding project status, estimated time of completion, and basic software support.
• Perform other duties as assigned.
• Follow firm and department policies and work procedures.
• Must have very strong skills to work in a litigation environment.

What You'll Bring:

• Candidates must have at least 3-4 years of actual word processing experience.
• Must be strong in Microsoft Office 365: Word, Excel, PowerPoint and Adobe Acrobat.
• Must also have the following software requirements: iManage, CCC Macro Pro, Nuance OmniPage, PDF Xchange Editor, BestAuthority, TextMap
• Strong customer service orientation with a proactive, professional demeanor.
• Excellent problem-solving, organizational, and interpersonal skills.
• Ability to manage multiple tasks efficiently and meet tight deadlines.
• Outstanding written and verbal communication skills.
• A demonstrated ability to learn new technologies quickly and effectively support end-users.
• Capability to work independently while being a collaborative team player.

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